Software Lifecycle – When does IBM Cognos BI Support for 10.2.x end?

IBM Cognos BI 10.2.x - is it ending?

Recently, we found out that IBM Cognos BI support for 10.2.x was ending on April 30, 2018.  What does this exactly mean?  As you can see here on the IBM site, a number of different products have an EOS (end of service) date of April 30, 2018 as well as the type of support ending is enhanced.  Again, what does this mean?

When support ends for IBM products, you basically have two options.  1. Upgrade to the newest version or 2. purchase a support extension.


The first option is to upgrade.  In this case, Cognos Analytics or Cognos 11 is the option available.    Here is some info to help you get started with Cognos Analytics.

  1. Lodestar's Upgrade Evaluation Tool Kit - We have created a toolkit to help you evaluate your move to Cognos Analytics.  Check out our blog and sign up for the toolkit by clicking on the link above.
  2. Overview blog of Cognos Analytics - Check out this blog on the first release of Cognos Analytics.
  3. Cognos analytics is now on release 6.  IBM continues to add more and more features to an already great product with each release.  Check out this blog on release 6.
  4. Also, I wanted to provide a link to our Cognos Club.  This special area on our website is 100% free and contains great info on Cognos Analytics, TM1, and many other items.
IBM Cognos BI Support
Support Extension

If you are not ready to upgrade to the newest version of the software, you have the ability to purchase a support extension through IBM.  A couple items of note with this option.  The support is likely to cost more than your current support and you will not receive any product updates.    You will receive support for any product bugs and other items.  However as I mentioned, it comes with a cost and no future enhancements.

Now that you have your options, what do you do now?  Contact Lodestar Solutions to discuss these options!  For an upgrade quote, contact  For support extensions, contact  We can save you time and money!

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