October 13, 2019
Are you a new IBM client receiving your first IBM Cognos Support Renewal? Or maybe you’ve been a client for a long time, but you are starting to wonder, “Why do I have to continue to pay support on my licenses every year?”
Lodestar is here to help you better understand what your IBM Cognos Support Renewal payment is getting you. Yes, you can call IBM Cognos Support and log a case. You have access to service packs and patches. You can upgrade and receive all the new cool stuff IBM has included. (See IBM’s list of why to renew and details.) But there is more!
REAL BENEFIT OF SUPPORT
What you are really receiving from the IBM Cognos Support Renewal payment is an opportunity for you to look good in your company. Yes, that’s right… IBM Support is your backup plan. It’s the safety net because, let’s face it, whenever something happens with software, it’s IT’s fault! It is our goal to improve the image of IT and to help IT get the respect they deserve. It just takes one time of Microsoft sending you an automatic update that breaks something in Cognos and if you don’t have support, you look really bad. I don’t know about you, but I want a backup plan.
JUSTIFYING THE COST OF IBM COGNOS SUPPORT
We know that IBM Cognos Support Renewal quotes look huge! And that’s where Lodestar Solutions can help! Instead of dumping support, let us help you understand what you really own, how you can leverage it, and how it can serve the business. And, by renewing with Lodestar verses directly with IBM, we can usually save you money! Lodestar Solutions offers a helpful tool that we call our, “What the Heck Do I Own?” session. We dive into each clients licensing to see if they can benefit from any changes and to help with any current frustrations they have. Check out our blog on how we helped one client reduce their support costs by $30,000!
LODESTAR CAN OFFER ADVICE ON YOUR LICENSING AND MUCH MORE
We are a team of educated consultants and business intelligence leaders that are equipped with many tools to help make you successful! Let us help you learn how you can increase your end user adoption by creating internal training videos for your users. (Camtasia is a great tool for this.) Do you want to wow business users that go rogue and dump everything in Excel? We can teach you how to give a Cognos Insight Workshop where they can drag and drop CSV files, create a quick dashboard and do “what if” analysis while leveraging Cognos. And yes… you probably own Cognos Insight after the massive IBM licensing changes!
Last but not least check out our BAAM 2.0 (Business Analytics Agile Methodology) - this is Lodestar Solutions’ proven Cognos implementation methodology that has been updated to make you successful even when time and resources are limited!
LET US HELP YOU JUSTIFY YOUR IBM COGNOS SUPPORT RENEWAL BILL!
- Email services@lodestarsolutions.com for a free customized, “What the Heck Do I Own – IBM Cognos” session to review your IBM Cognos Licenses.
- Email us at renewals@lodestarsolutions.com to receive a quote on your next support renewal bill.
- Attend our events and learn how to be more influential as well as how to demonstrate Cognos Insight. Attendees surveyed said that they increased their influence by 25% and gained valuable software demo skills. Click here to view our upcoming events.
With all the licensing changes, you many benefit from being on an updated licensing model. We have saved clients an enormous amount of money by updating their licensing structure. For information email us at sales@lodestarsolutions.com.