I am sure most of you have seen the Holiday Inn Express commercial where they show the toll booth operator performing brain surgery.  He is asked how many times he performed this procedure before and he responds, “Never, but I did stay at a Holiday Inn Express last night.”  Well, that is kind of how Lodestars consultants, and coaches in general, work.  We’re not experts.  We’re the folks that stay in the hotel, motel, Holiday Inn, etc.,  who show up and facilitate the design and build of the software you purchased that best fits your data and reporting needs.

To us, each client has a unique combination of individual experiences that we can draw from; but in essence, we have never had another client with your exact combination of industry, data, processes, sources and personnel history to truly be called an “Expert” for your needs.  As facilitators, we will listen to your needs and requirements.  We ask the questions to verify points that need clarity and/or that may change over time.  Lodestar consultants get your team through what I term the “marriage counseling points” (points that one department says is “X” 100% of the time and another department says is “X” 75% of the time, but 25% of the time it is “Y”).  Very often, when we start asking questions, more requirements that impact design start to surface.

So, you won’t be able to just take a nap at the desk while the “experts” take care of it.  But with our network of team members, associates and continuing research and training, Lodestar consultants will make sure you get a good night’s sleep, even if we are up all night figuring out the solution.