Concierge Service? Sign me up!

Do you find yourself running into Cognos road blocks from time to time? Maybe you just need a quick answer to an easy fix? Could it be that you have a simple question that you don't want to have to call IBM Support for? Well then you have come to the right place! Lodestar Solutions is excited to announce their new Concierge Service offering! If you are a new client or a new support renewal at Lodestar you may qualify for this amazing service. Now you are probably wondering how do I qualify for this service? You'll just have to keep on reading...

To qualify for our Concierge Service you must be one of the following:

1. A net new Cognos customer for Lodestar Solutions
2. A net new renewal client for Lodestar Solutions

If you are either one of the above please contact sales@lodestarsolutions.com. If you are a current Cognos shop we'll give you a comprehensive one hour What The Heck Do I Own session to learn more about your software investment and our Concierge offering. We can offer discounts from IBM pricing on your next Cognos support renewal bill. Trust me, you won't want to miss out on this amazing opportunity! 

Lodestar Solutions will quickly become a trusted advisor in your free one hour What The Heck Do I Own session. In this one hour session, Lodestar's Sales Team will take you through a thorough software entitlement review. This review will help to make sure your company is licensed properly, determine if any licenses can be dropped, or if you need to add additional user counts. 

After all, who doesn't like impeccable service at all times? Lodestar's Concierge Service will make your life easier by knowing that we are only an email or phone call away with an answer to your Cognos question. Don't miss out on this exciting opportunity, email us at services@lodestarsolutions.com! 

If you haven't gotten the opportunity to check out our Cognos Clubs please follow the link below. Our Cognos Clubs are packed full of videos and various things you may not have already known about! 

Always remember, what are the costs associated with bad service? Come to us for best in class Cognos service. We look forward to working with you and your company! ​

​

​

​