Level Up Dashboards with Cognos Analytics

9/26/2017 
Dashboards with Cognos Analytics

Cognos 10 Dashboards

For those of you on Cognos 10, building a dashboard is a difficult and time consuming process.  You need to build widgets through Report Studio then place them in Workspace.  You have to worry about updates and filters, ensuring every change you make flows through.  Frankly, not a very user friendly process that has probably led you to ask yourself, how do I level up dashboards with Cognos Analytics?  As you can see by the below image, the Cognos 10 dashboard is clunky, not every nice to look at and just looks old.

Dashboards with Cognos Analytics

Cognos Analytics Dashboards

Enter Cognos Analytics.  Dashboards with Cognos Analytics can take your company analytics to the next level.  It starts with a very easy to understand user interface. It finishes with a polished, clean look, affording your end users the opportunity to make informed decisions.  

You have the ability to create dashboards quickly from many different sources.  These include uploaded files, TM1 / Planning Analytics, Cognos packages, data modules and many others.  The flexibility offered is 2nd to none.  As you can see by the image below, there is a huge difference between Cognos 10 and Cognos Analytics when it comes to dashboards.

Dashboards with Cognos Analytics

Dashboard Training

At Lodestar, we believe there are 2 parts to dashboard training.  1. is the concepts that make a good dashboard  and 2. is the technical to build a dashboard.  Both are very important and we offer fantastic training on each.  We highly suggest taking the concepts training first and then the technical.  

Destination Dashboard Quick Start Course- (Conceptual training) This online training is software agnostic and provides strategies and formats for building dashboards on any platform.  

Cognos Analytics Dashboard Training(Technical training)  This online training is based on Cognos Analytics and provides steps to creating dashboards in Cognos Analytics.  It also takes you through the user interface, data and storytelling modules.

You can purchase either product alone or both with a special add-on deal.  When you click on either of the above links  you will be directed to a purchase page.  Purchased separately each training is $497.  If you want to purchase both you will pay $497 for the first and only $297 for the 2nd.  You will receive over 16 hours of training for only $794!  If you do not receive more value than you paid, please contact us about our money back guarantee.

Upcoming Events

Check out all of Lodestar Solutions' upcoming events, including our live in-person events.  Upcoming events are listed on our webpage at Lodestar Solutions.  If you have any questions on any of our events please contact us at services@lodestarsolutions.com

Should I Use Pie Charts in Dashboards?

4/11/2017

Are you an IBM Cognos developer? Are you tasked with rolling out reporting and dashboards to your end users but challenged to get them to use them? As IBM Cognos Business Intelligence experts and Business Analytics Coaches, Lodestar Solutions guides clients on how to gain recognition for building dashboards your users and executives will love. Today we will focus on, “Why you should not use pie charts.”

According to the BusinessInsider.com, “the pie chart is easily the worst way to convey information ever developed in the history of data visualization.” http://www.businessinsider.com/pie-charts-are-the-worst-2013-6

I am not sure I agree that it’s the worst. However, I have seen several charts that look like Rainbow Bright exploded and others that have almost sent me into an epileptic seizure. But Walter Hickey’s point is valid. You should not use pie charts because they are not the best at conveying information. Cognos Analytics, C11 BI, has so many amazing visualizations that will better serve the purpose than pie charts!

Let’s discuss why you should not use pie charts in dashboards.

First, your brain fills in the gaps. Scientific research has proven that in participants who had one eye covered with a patch, the brain fills in where there are blind spots. It acts as if it sees what it can’t see. The phenomenon called "filling in" has been known for some time. It happens when the brain "fills in" missing information in a person's blind spot if the other eye is covered. https://www.scientificamerican.com/article/brain-adapts-in-a-blink/ Similarly, when people are uncertain what the data is representing, the brain will fill in what it wants to see or believes to be true.

For example, what does this portfolio have more of: Stocks or 401K?

Pie Charts in Dashboards

It’s hard to tell because we don’t have labels showing the percentages. But if we add the percentages, it can clutter up the graph. We have too many data points to add the percentages.

Let’s view the same information in a bar chart.

Pie Charts in Dashboards

Now, it’s quite easy to identify that the 401K is larger than the stock holdings. Yes, the pie looks prettier, but we are here to provide actionable data and not confuse our users.

The moral of the story, whenever there is similar data, you should not use pie charts. You should not have to label each percentage for the user to use the chart.

Really, I should not use pie charts in dashboards, ever?

There are a few rare occasions where a pie chart may serve your purpose. For example, if the data set only contains two data points. A pie chart can be easily interpreted.

Pie Charts in Dashboards

See how easy the above pie chart is to interpret?

The other thing a pie chart does have going for it is that it forces you to share a single measure.

I recently read an article by Stacey Harris VP Research and Analytics Sierra-Cedar, Survey Says: Upgrades and Updates are Still a Major Part of HR Technology Strategy. https://www.linkedin.com/pulse/survey-says-upgrades-updates-still-major-part-hr-strategy-harris and it contained insightful information. The article discussed the upgrade time for SaaS verses on premise software. (Yes, believe it or not, even SaaS requires upgrade time because you need to test it!) Stacey did a great job of sharing the information of the study and knows Why you should not use pie charts. My challenge however, was that the graph included in the article confused me at first glance.

Pie Charts in Dashboards

I completely missed the fact that the top chart was in weeks and the bottom one was in months. I thought, “Wow a SaaS upgrade takes longer than on premise by about a 1/3. What?” Upon closer examination, I discovered that the two charts are using different time scales. My brain filled in and assumed the measures were the same. I just looked at the bars not the measures. Maybe I was having a blonde moment, not a senior moment of course, but, your users will have similar experiences. A way around this might have been to use different colors for the two charts or better yet, make the measures the same.

Moral of the story, you should have a standard measure to eliminate confusion. A pie chart forces a standard measure. But yes, you could make that same mistake putting two pie charts together that have different measures. We believe you should not use pie charts unless you only have two data points.

Next Steps

So, if now you are starting to question yourself, awesome! That’s the first step toward improvement! The second step is to learn from other’s mistakes by joining Lodestar Solutions for a real client’s dashboard teardown.

Join our webinar and witness a tear down and build-up of a dashboard. You will also see the new Cognos Analytics C11 BI in action.

It’s not your fault that your dashboards are not being used. You’ve been misguided in the principles of design. It’s time to learn what best practice myths are killing your dashboards end user satisfaction and adoption and  register today for our free webinar

If you need immediate assistance, check out our new a la carte services for small projects.

One of Lodestar Solutions’ Sr. Consultants could analyze your Cognos BI dashboards in a personalized, virtual tear down session. Your dashboard may be a few tweaks away from wowing your audience. For more information email services@lodestarsolutions.com

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