"Keep on doing what you’re doing.
Just wanted to thank you for the workshop! The information was very helpful and thought provoking. I say thought provoking because that is probably my main take-away from the workshop.
However, the big “win” is seeing all of these things again (refreshes my memory and reaffirms my belief in these techniques) and the thoughts that it provokes. I am now well-armed and enthused to apply this (or very similar – adapted to our environment) framework here, thus assuring more success in the implementation and buy-in of our reporting and analytics improvement efforts. I had a flood of ideas and follow-on actions that I took away from the workshop…so that we can truly apply these best practices and realize the value of these sorts of project/efforts.
Chris Otterson Director Business Ops & Continuous Improvement